Refund and Returns Policy

All In-Stock Merchandise Will Ship In 1-2 Business Days from Our Warehouses. All Other Items will Ship Within 2-3 Business Days. Orders Placed After 2:30 western Time Will Be Processed the Next Business Day.

*It is Our Mission to Provide You with Nothing Less than the Very Best Service. Your Satisfaction is Very Important, and We will do everything to make your shopping experience with us a pleasant experience so you will come back and shop again with us.

*If You are not Satisfied with Your Purchase, We will refund your money on Brand New Merchandise Within 30 days of Order Placement that has all original Tags and Packaging Minus the Shipping Costs. CLEARANCE Items Excluded. We Will Not Take Back any items which have been dirty, damaged, or washed.

Group Orders and Special Orders are Non-Refundable. Orders will be considered a group order if there are three or more similar items per order. They will be deemed a particular order if any quantity of merchandise has to be specially ordered. Orders will also be considered a group or specific order if the order is from a theater or costume shop. Suppose you return any items from an order that received FREE Shipping. In that case, the original shipping savings associated with the returned item(s) will be deducted from the refund amount unless the return was due to our error. Sorry, No Refunds or Exchanges on Altered Items. After 30 Days, all Orders are Final. No exceptions.

*We at Philia ε Agape Take Pride in Shipping your ladies apparel as Fast as Possible.

*Orders are shipped Monday through Saturday.

*Only one coupon code can be used per order

*If you choose to exchange, you forfeit the option to exchange again or return the exchanged item(s) for a refund

*We Always Protect Your Privacy.

*Any item that needs to be Exchanged or Returned within 30 Days of Purchase Date Must have a Return Authorization Number on the outside of the package.

* Customer must ship back returns or exchanges at their expense unless they received the wrong item in error.

Any package that does not contain a valid Return Authorization Number outside the parcel will be refused. Please Email Us for a Return Authorization Number Request, and you will be instructed on how to proceed.

Order by Phone Monday through Friday 9:30 am-6:00 pm Western Standard Time.

We Offer Group Discounts for Church groups and Large Wedding Parties. Call us at (818) 482-7547 for large orders.

Shipping Information:

* The US Postal Service (USPS) is our standard shipping method to all areas within the Continental U.S.

* FREE SHIPPING - We pay the shipping cost on all orders of $99 or more to destinations within the continental United States (lower 48 states).

Shipments to Alaska, Hawaii, and US Territories will be billed at the actual shipping cost.

Shipments going to APO's, FPO's, and P.O. Boxes will be shipped via the US Postal Service regardless of the shipping option chosen.

UPS Ground, Next Day and 2-Day Air packages

* On UPS Next Day and UPS 2nd Day Air shipments, we make all efforts to ship the same business day you order. * Orders received after 2:30 pm PST may not ship until the Next Business Day. * We will contact you if any additional delays are necessary.

* Please be sure you have provided DAY TIME contact information.

UPS 2nd Air

2 Business Days - All US Addresses

UPS Next Day Air

1 Business Day - All US Addresses - You will be shown the shipping charges during checkout prior to finalizing your order. Our domestic shipping rates are based on UPS shipping rates. Domestic orders over $99 are eligible for free UPS ground shipping. 2nd Day air and Next Day air are not.

Please be sure you have provided DAY TIME contact information. If we cannot reach you the shipping of your package may be delayed.

International Orders May be Subject to Local Custom Fees. Sorry but We are not Responsible for them.

International Shipping can take 2- 6 weeks due to the Customs of the individual country.

If You are not Satisfied with Your Purchase, We will refund your money on Brand New Merchandise Within 15 days of Order Placement that has all original Tags and Packaging Minus the Shipping Costs. Purchases that qualify for Free Shipping will still be deducted if the Order is returned. Sorry, No Refunds or Exchanges on Altered Items.

You Must email us first for an exchange with your order number. If your order is past the 15 days exchange time, then the sale is considered final.